Bite Relay

QR ordering that keeps service moving

Guests scan, order and pay from their phone. Orders flow directly into the venue workflow — no app download required.

From table to kitchen, in four steps

Step 1 · Scan

The table is the entry point

Each table has its own QR code. No app to download, no account to create — the menu opens straight in the browser.

Step 2 · Order

The menu, on their own phone

Guests browse and build their order at their own pace, whenever they're ready.

Step 3 · Pay

Checkout, handled

Payment is completed on the phone. Processed by Stripe — the venue never handles card details directly.

Step 4 · Fulfil

Straight into the kitchen

A confirmed order is split by menu category and routed to the right printer or kitchen screen automatically.

Less friction for guests, less repetitive work for staff

Guests order when they're ready

No flagging down a server to place an order or ask for the bill — it happens directly from the table, at the guest's pace.

A clearer menu

Descriptions and allergen information sit right next to each item, instead of a server having to answer the same questions table after table.

Staff stay focused on hospitality

Less time spent on repetitive order-taking for routine orders means more time on the parts of service that actually need a person.

Orders keep moving

A paid order is split by menu category and routed to the right kitchen printer or screen automatically — no re-keying, no relay between front and back of house.

One platform, two sides

For guests

  • Scan the table's own QR code — no app, no account
  • Browse the menu with descriptions and allergen information
  • Build an order at their own pace and pay by card
  • Get an order reference the moment payment goes through
  • Get an emailed receipt, if they choose to share an email at checkout

For venues

  • Manage menus, categories and item availability from one dashboard
  • Route orders to the right kitchen printer or screen automatically
  • Track every order's status as it moves through service
  • Issue full or partial refunds, with a record of who issued them
  • Give staff scoped access — orders, menu, refunds, kitchen display, analytics — without a shared login

How it works

1

Place QR codes

Each table gets its own printable QR code, generated from the dashboard.

2

Guests order and pay

Guests scan, browse the menu, and pay from their own phone — no app download.

3

The order reaches the kitchen

A confirmed order is routed straight into the existing print or kitchen-display workflow.

Built for a payment journey

This is a checkout flow, not just a menu — trust matters. Here's specifically what's true today.

Payments processed by Stripe

Card details are handled by Stripe, not by this platform. The venue and this platform never see or store raw card numbers.

Prices are checked server-side

Every order total is calculated from the venue's actual menu prices at the time of ordering — never taken as-is from the guest's device.

Venue data stays separate

Each venue's menus, orders and staff accounts are isolated from every other venue on the platform.

Frequently asked questions

Do guests need to download an app?+

No. The menu opens in the browser when a guest scans the table's QR code — nothing to install.

How do guests actually order?+

They scan the code, browse the venue's menu, build their order, and pay by card, all on their own phone.

How are payments handled?+

Payments are processed by Stripe. Order totals are calculated from the venue's live menu prices on the server, not taken from the guest's device.

How does an order reach the kitchen?+

Once payment is confirmed, the order is split by menu category and routed to the right kitchen printer or a kitchen display screen automatically.

Can a venue update its own menu?+

Yes — menus, prices, item availability and table QR codes are all managed from the venue's own dashboard.

What devices do guests need?+

Just a smartphone with a camera and a browser. No special hardware or venue-side app for the guest.

Who is this built for?+

Restaurants, pubs, bars and cafés running table service, where a QR code on the table is a natural way to start an order.

Bring simpler ordering to your venue

We're working directly with a small number of venues as the platform grows.

Join the pilot