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Bite Relay

FOR RESTAURANTS, PUBS, BARS & CAFÉS

QR ordering that keeps service moving

Guests scan, order and pay from their phone. Paid orders reach your kitchen screen or compatible kitchen printers. No app to download.

FROM YOUR GUEST'S PHONE TO YOUR TEAM

One order. Both sides of service.

Choose a dish, place an order and watch the kitchen pick it up.

Illustrative demo. No real orders or payments.

01 / GUEST MENUTable 4
GOOD FOOD. AT YOUR OWN PACE.

The Sunday Table

A little time at the table.

What looks good?

0 items
Sunday roast

Roast chicken, golden potatoes & seasonal vegetables

£16.50
Summer prawn salad

Prawns, crisp leaves, watermelon & crumbled feta

£14.50

Your table is ready. Add something you fancy.

Total£0.00
02 / KITCHEN SCREENAwaiting orders

From ordered to on its way.

Paid orders arrive with everything the team needs.

Your next ticket starts at the table.

Complete your order on the guest menu to see it arrive here.

Prefer paper? Orders can go to compatible kitchen printers, grouped by menu category.

03 / VENUE CONTROLS

Sold out? Take it off the menu.

Try changing availability for The Sunday Table. Unavailable items are hidden when guests load the menu.

Sunday roast£16.50 · Mains
Summer prawn salad£14.50 · Mains
Sea-salt chips£4.50 · Sides
Cloudy lemonade£3.50 · Drinks

Explore the guest menu and venue controls. Changes stay in this demo.

LESS BACK-AND-FORTH

More room for hospitality.

A menu that keeps up

Change prices and item availability from your dashboard. Guests see your current menu when they open it.

The details, already there

The order arrives with its table, items and quantities together, ready for your kitchen or bar team.

Payment at the table

Guests pay as they order. Your team can focus on preparing, delivering and looking after the table.

BUILT AROUND YOUR SERVICE

Your menu. Your team.
Your way of working.

Update prices and availability, follow orders through service and choose what each member of staff can access.

Give authorised staff access to full or partial refunds, with a clear record of each one.

01

Start with your tables

A menu, table QR codes and a connected device for your team. Guests order from their own phone, with no app to install.

02

Connect your kitchen

Use a kitchen display or compatible kitchen printers. Tell us which till and printer you use so we can check compatibility.

03

Find the right fit

Contact us to discuss pricing, setup and support for your venue, including platform and payment-processing fees.

Frequently asked questions

Do guests need an app or an account?+

No. Guests scan their table QR code and order in their phone's browser. They don't need to create an account.

How do payments reach my venue?+

Guest payments go to your connected Stripe account through Stripe Connect. Your Stripe account determines payout timing. Ask us about platform and payment-processing fees when discussing your pilot.

Will it work with my existing till and printer?+

Tell us which till and printer you use so we can check compatibility. Printing uses a compatible network printer and a small on-site device that connects it to Bite Relay. Orders don't flow into your till system as standard.

What happens if the internet goes down?+

Bite Relay needs an internet connection for orders and payments. Keep your usual backup way of taking orders and payments available during an outage.

What does joining the pilot involve?+

Start by telling us about your venue and how service runs today. We'll talk through your menu, kitchen setup, equipment, pricing and support. How long the pilot runs and who handles each part of setup are agreed with you before you commit.

Can we still help guests in person?+

Yes. QR ordering can sit alongside your existing service. Your team stays on hand for questions, accessibility needs and allergy conversations. The menu supports those conversations rather than replacing them.

LET'S TALK ABOUT YOUR VENUE

Bring more time back to the table.

Tell us how service runs today and we'll show you how Bite Relay would fit your tables, menu and kitchen. During the pilot you get:

  • A menu you control: prices, categories and availability
  • A QR code for every table, ready to print
  • Orders to a kitchen screen or compatible kitchen printers
  • Payments straight to your own Stripe account

We'll agree pricing, setup and support with you before anything starts. Sending an enquiry doesn't commit you to anything.

Prefer email? info@biterelay.com
Pilot enquiry

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